Shipping and Handling
Welcome to the website. It is important to us to satisfy all customers and make sure all purchases are shipped to each customer effectively and timely. All original paintings will be shipped within 3-5 days of the purchase using UPS. If any changes need to be made to the painting this must be done before the artwork dries and ships out.
For all custom pieces meaning anything that is currently not for sale and is made per request of each client please allow 2-3 weeks for the painting to be finished and varnished for shipping. Each canvas can vary depending on style. For any changes to shipping turnaround time we will reach out to each client prior to UPS shipping.
All artwork is wrapped by UPS prior to being shipped. That includes bubble wrap, package paper and shipping tape. Original artwork are processed and ship within 3-5 days of the purchase. Upon shipping each customer will receive a confirmation shipping email from UPS with a tracking number.
If your package gets lost by UPS or arrives in damaged condition please contact "email@example.com" with your tracking number and a picture of the package. On your behalf a claim will be filed with UPS for the matter.
On behalf of ArtDuRealisme we want each customer to be happy and satisfied with each and every purchase made. If your package of the "for sale" art arrives damaged we will be more then happy to send you another item with your color scheme after the claim is completed with UPS.
Any custom made pieces that are made per client request are considered final sales once shipped. If for any reason you as the client are dissatisfied by the artwork please send an email to "firstname.lastname@example.org" along with your tracking number and a picture to discuss further details and steps.